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| Issue opening Internet Explorer after FireFiles install |
Released: 1/14/2005
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Problem: After installing, uninstalling, or upgrading FireFiles, you cannot open a new Internet Explorer window or nothing occurs after you click a link
Applies To: FireFires versions 2.0 – 4.2.1
Cause: The system file shdocvw.dll has been unregistered.
Solution:
1. Click Start>Run…
2. Enter the following text: regsvr32.exe shdocvw.dll
3. Click OK
4. A message box should appear saying “DllRegisterServer in shdocvw.dll succeeded.
For more information: http://support.microsoft.com/?id=281679
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