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 Includes 20+ Modules
 40+ Standard Reports
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Support

Error when attempting to repair the “Physical Database not Found” error in Windows 7
2/3/2010
Window 7 will not allow you register the p2smon.dll file
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Repairing Error with Report Approval Screen
6/25/2009
An error occures when attempting to view a report in the submitted reports area.
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Supplemental narrative displaying before initial narrative
6/16/2009
Supplemental narrative displaying before initial narrative
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Error : Physical database not found
4/13/2009
Error appears when attempting to print from the print screen
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Error when attempting to view report approvals
11/17/2008
Error when attempting to view report approvals. Applies to Versions 5.0.1 - 6.0.2
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Error trying to change the 'Show Juvenile Label' setting.
3/3/2008

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Error message appears when attempting to print a report
5/11/2007
User receives an object error when attempting to print a report.
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K-9, Interview and Narrative reports prints the content on the second page
5/2/2007
K-9 Report page breaks after the word "Details"
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Picture in viewer does not fit on screen.
2/2/2006
When loading a picture into the evidence module, the picture will not fit in the screen because its dimensions are too large.

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Error message when using the Interview, Narrative and K-9 modules
1/6/2006
Error message when using the Interview, Narrative and K-9 modules. richtx32.ocx is missing
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FireFiles locks up when clicking on the SUMMARY Tab
12/19/2005
When working in the Case: General screen the system will lock up after clicking on the Summary/Stats Tab
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Problem opening the Adult Report (DFI30) or the Juvenile Report (DFI31)
10/18/2005
Addresses bug with the People Reports.
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Getting Started After Installing FireFiles
1/17/2005
This document will walk you through the setup of FireFiles for new users. Add license keys, investigator logins and customize the system...
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Back up and Restore your database V 4.2
1/14/2005
Details on backing up your FireFiles database...
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Issue opening Internet Explorer after FireFiles install
1/14/2005
Addresses issue of problems opening Internet Explorer after FireFiles installation.
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Submitting error logs
9/22/2003
If you experience any technical difficulty with FireFiles…
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Copy and Paste with FireFiles
9/10/2003
FireFiles allows you to copy, cut and paste text to/from other applications and files...
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Saving disk space with digital images
9/10/2003
You may want to practice procedures that will save you disk space in the long term...
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Locked out of administration login
9/5/2003
If you have accidentally changed and lost the system administration password...
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